How Can We Help?


Find answers to some of our commonly asked questions below and please feel free to reach out to our Customer Service line if you need additional help!


How Can I Contact Billa Boutique?

By Phone: (844) 835-3489

By Email:

We're a small team so please allow 24-48 hours for us to respond!


How Much is Shipping?

Shipping and handling is a flat rate of $5.95 for all orders under $50 If your order is $50 or more, shipping is free!


How Long Does It Take To Get My Order?

Most of our products ship within 2-3 business days! Please wait 2 weeks before reaching out to our support as your order should arrive within that window.


Can I Cancel My Order?

Yes, if for whatever reason you wish to cancel your order please email
Orders can generally only be canceled within 24 hours of being placed.


Can You Replace A Damaged Or Incorrect Order?

We will replace your order free of charge if it is damaged. If this situation occurs, simply contact customer support via email at For our complete return policy, please visit the link on the website footer.