How Can We Help?

HAVE A QUESTION?

Find answers to some of our commonly asked questions below and please feel free to reach out to our Customer Service line if you need additional help!

01

How Can I Contact Billa Boutique?

By Phone: (844) 835-3489

By Email: support@billaboutique.shop

We're a small team so please allow 24-48 hours for us to respond!

02

How Much is Shipping?

Shipping and handling is a flat rate of $5.95 for all orders under $50 If your order is $50 or more, shipping is free!

03

How Long Does It Take To Get My Order?

Most of our products ship within 2-3 business days! Please wait 2 weeks before reaching out to our support as your order should arrive within that window.

04

Can I Cancel My Order?

Yes, if for whatever reason you wish to cancel your order please email support@billaboutique.shop.
Orders can generally only be canceled within 24 hours of being placed.

05

Can You Replace A Damaged Or Incorrect Order?

We will replace your order free of charge if it is damaged. If this situation occurs, simply contact customer support via email at support@billaboutique.shop. For our complete return policy, please visit the link on the website footer.